Deleting your
account.

Account deletion in nouz is deliberate — the two-stage flow protects you against accidental deletion while genuinely respecting your right to leave. The 30-day grace period is generous enough to recover from a regret, short enough that we're not holding your data indefinitely.

01 How do I delete my account?

1. 1
   Open Settings → Account

   Scroll all the way down — the Danger Zone is at the bottom.

2. 2
   Click Delete account

   A confirmation dialog opens.

3. 3
   Type your email to confirm

   Stops accidental deletes.

4. 4
   Confirm

   Your subscription is cancelled. Your data enters the 30-day grace window.

02 How does the 30-day grace period work?

For 30 days after you delete, your account sits in a "deactivated" state rather than being wiped. You can't log in normally, and Stripe stops billing you — but your revenue, expenses, products and fixed costs are all preserved, just hidden from queries. During this window you can reactivate at any time and get the account back with data intact. The details of each behaviour are below.

• You can't log in normally. The login form returns "account deactivated".
• You can reactivate. Visit /account/reactivate and follow the flow — it brings the account back, data intact.
• Stripe doesn't bill you. The subscription is cancelled during the grace period.
• Your data is preserved. Revenue, expenses, products, fixed costs — all still there, hidden from queries.

03 What does permanent deletion actually mean?

After 30 days, a scheduled job hard-deletes everything: your user row, every location, every entry, every product, every fixed cost. After that, reactivation is impossible — you'd sign up fresh. We retain a minimal billing record (your email and the cancellation date) for tax compliance only.

04 Should I export my data before deleting?

The 30-second pre-deletion ritual: open Settings → Account, click Export, save the ZIP somewhere safe. Then delete. The export is a clean snapshot of everything your shop logged, and is the only way to recover any of that data after the grace window ends.