94 answers

How nouz works, answered short.

The questions a merchant asks in their first week have short answers. These are those answers, and where something is not built yet they say so.

Getting startedSigning up, connecting Shopify, and what arrives in the first sync.14 answers

Setting up your costsProduct costs, logistics rules, payment fees and overhead. The one-time work that makes the number real.22 answers

Reading your P&LWhat each line means, which day an amount belongs to, and why a number moved.18 answers

Syncing and dataWhen data refreshes, what read-only means, and how to fix a stale source.14 answers

Billing and plansBase, Pro and Scale, the trial, VAT, invoices and cancelling.12 answers

Account and securitySigning in, your team, where your data lives, exports and deletion.14 answers

Still stuck

A person answers, and they know the product.

Email support is on both plans. Pro adds priority support and one call a month with your account manager, who will walk through your own numbers or do the setup alongside you.

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Everything else we have written down.

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BlogHow margin actually behaves in an ecommerce business.GlossaryEvery term on a nouz P&L, defined in plain language.TemplatesSix free spreadsheets with the columns nouz actually uses.CalculatorsBreak-even, margins, fees, MER and packaging EPR, on §8 maths.