Three plans. Every feature on every one.

If you install nouz from the Shopify App Store, Shopify does. Your plan is charged in US dollars on the Shopify invoice you already pay, and if that invoice is kept in another currency, Shopify converts the charge under its own terms. Merchants who subscribed directly on nouz.co before the App Store listing keep paying us in euro through Stripe, at the euro prices shown beside the dollar ones, net of VAT.

Your plan starts on day 15, and its monthly charge goes on your Shopify bill at the price you approved. Nothing is charged before then. If you do not want to continue, cancel the plan in nouz under Settings and then Billing, or uninstall nouz, before the 14 days are up and nothing is charged at all.

No. You approve your plan on Shopify's own page when you install nouz, and the charge lands on the Shopify bill you already pay, so there is no card form here and no second payment method to keep up to date. Nothing is charged during the 14 days of the trial.

Only on Base, and only once. Base covers up to 500 orders a month, counted in your store's own time zone, with cancelled and test orders left out. During the 14-day free trial a store past that only sees a notice. From the first paid day, a store that passes it in a calendar month has its pages, report emails and individual exports paused, on a screen that congratulates it and offers Pro, until it upgrades or the next month begins; the sync keeps running meanwhile, so every number is complete the moment it does, and billing, the full account export and support stay open. Pro and Scale have no order limit at all, and no plan charges per order, bills overage or takes a percentage of what you sell. At 5.000 orders a month Pro works out at 2,3 cents an order, and at 50.000 at 0,23 cents.

Yes. The prices on this page are before tax, because that is what a business compares. On a Shopify invoice, Shopify adds whatever tax it is required to charge in your region. If you are billed by us directly, in euro, Stripe Tax works out the VAT from your billing address: a business in another EU country that gives a valid VAT ID is reverse charged, a business outside the EU is charged no EU VAT, and the gross figure is shown before you confirm anything.

Yes, in either direction. Every plan has every feature, so a change only moves your limits: orders, stores, team members, support and manager calls. You change plan on Shopify's own plan page, and Shopify prorates the difference on your bill; direct customers change it in Settings, under Billing. Your data is never affected by a plan change: the P&L, the costs and the history stay exactly as they are.

Every plan has every feature, so choose by size. Base for one store, one team member and up to 500 orders a month. Pro once you pass that, or for up to 5 stores and up to 5 team members, with priority support and one manager call a month. Scale for up to 10 stores, unlimited team members and 3 manager calls a month.

Not yet. Everything is monthly, so the only commitment you ever make is to the next 30 days. If an annual option would change your decision, tell us and it goes on the list.

In nouz, with Cancel plan under Settings and then Billing, at any time. The plan ends at the end of the current billing period, or on the last day of the trial if you cancel during it, so cancelling during the trial means nothing is charged at all. Until then nouz keeps working, your store stays connected and your data stays. There is nothing to email and no notice period. Uninstalling nouz from your Shopify admin cancels the plan too, and also disconnects the store: 48 hours after an uninstall, Shopify asks us to delete the orders and figures synced from your store, and we do, while your cost rules and product catalogue stay in your account. Take the full account export first if you go that way, which every plan includes, Base too. Direct customers cancel in the same place and keep access to the end of the period they paid for.

The 14-day trial exists so that you can answer that question before any money moves. If something goes wrong after that, write to support and we will sort it out rather than pointing at a policy.

Neither. Stores and people are included in the plan rather than billed on top of it. Base covers one store, one team member and up to 500 orders a month. Pro covers up to 5 stores and up to 5 team members, and Scale covers up to 10 stores and unlimited team members. On Pro and Scale each store keeps its own costs, rules and P&L, you switch between them without logging out, and teammates get Owner, Admin or Analyst roles at no extra fee.