A revenue cap hit isn't a punishment — it's a signal that your shop has outgrown the tier you're on. The fix is the upgrade, and the upgrade takes 60 seconds. The bigger question is what to do for next year.
01 Why is hitting the revenue cap good news?
Starter is for shops under €100k/year of gross revenue. If you hit that cap in October, your business is on track for over €100k — congratulations. The cap is doing its job: signalling "you've outgrown this plan".
02 What changes when I cross the cap?
At 100% of cap, only new revenue entries are blocked — the save form returns an upgrade prompt instead of saving. Everything else keeps working: you can still view past data across Home, P&L and Statistics, log expenses, export your data, and reach support. The cap is a ceiling on new revenue logging, not a freeze on your whole account. The full list of what still works is below.
- View past data — Home, P&L, Statistics all work normally.
- Log expenses — only revenue is blocked.
- Export your data.
- Reach support.
03 How do I lift the cap?
The fix is one click: upgrade to Growth (€500k cap) or Pro (no cap). Stripe handles proration, the cap lifts immediately, and your pending revenue entry can save. See Upgrading your plan.
04 How should I plan for next year?
If you hit your cap in October this year, you'll almost certainly hit it earlier next year, so plan around the growth. Two practical implications follow below: stay on the higher plan when January's YTD count resets rather than downgrading back, since the growth has stuck; and watch your runway date, because crossing the Starter cap in October likely means brushing the Growth cap late next year too.
- Stay on the higher plan in January. When the YTD count resets, don't downgrade back. The growth has stuck.
- Watch the runway date. If you're crossing your Starter cap in October, your Growth cap (€500k) might be October-November of next year too. Plan accordingly.
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