Cancelling your
subscription.

Cancelling nouz is genuinely easy — two clicks, no retention questions, no friction. We'd rather know why you're leaving than guilt-trip you into staying. If you cancel and we want to learn what didn't work, we may email asking — feel free to ignore.

01 How do I cancel my subscription?

1. 1
   Open Settings → Subscription

   Your plan and renewal date are at the top.

2. 2
   Click Cancel subscription

   A confirmation dialog opens.

3. 3
   Confirm

   Stripe updates your subscription to "cancelling at period end".

4. 4
   Done

   You'll keep access until the renewal date. After that, the subscription ends.

02 What stays active until my billing period ends?

Cancellation isn't immediate — you've paid for the current period, so you keep using nouz until that period ends, and everything works normally. You can still log revenue and expenses, your Statistics and P&L exports stay live, and you can un-cancel any time before the period ends at no cost. Nothing is locked or degraded during this window. The points below list what carries on.

• You can still log revenue, expenses, all the rest.
• Statistics, P&L exports, all features stay live.
• You can reactivate (un-cancel) any time before the period ends — no fee.

03 What happens when the billing period ends?

When the billing period ends, Stripe stops billing you — there's no charge for the next period. Your account enters a deactivated state where you can't log in normally, and your data is preserved for 30 days before it's permanently deleted. That 30-day window is your chance to come back or export. The breakdown below covers each step.

• Stripe stops billing you. No charge for the next period.
• Your account enters a deactivated state. You can't log in normally.
• Your data is preserved for 30 days. See Reactivating after cancel for the recovery path.
• After 30 days, data is permanently deleted.

04 What if I change my mind after cancelling?

Two windows to come back: before the billing period ends (one click in Settings to undo the cancel), or during the 30-day grace after period end (visit /account/reactivate). After the grace period, the data is gone and you'd be signing up fresh.