Walkthrough · article 05 of 11

Cancelling your
subscription.

How to cancel, what stays accessible until the period ends, and what happens after.

Ibrahim Ölmez Ibrahim ÖlmezFounder · nouz · 5 min read · Updated this week
Cancel anytime, no questions. No retention dance, no "are you sure" mazes. Two clicks and you're done. You keep access until your current billing period ends.

Cancelling nouz is genuinely easy — two clicks, no retention questions, no friction. We'd rather know why you're leaving than guilt-trip you into staying. If you cancel and we want to learn what didn't work, we may email asking — feel free to ignore.

01 How to cancel

  1. 1
    Open Settings → Subscription

    Your plan and renewal date are at the top.

  2. 2
    Click Cancel subscription

    A confirmation dialog opens.

  3. 3
    Confirm

    Stripe updates your subscription to "cancelling at period end".

  4. 4
    Done

    You'll keep access until the renewal date. After that, the subscription ends.

02 What stays active until the period ends

Cancellation isn't immediate. You've paid for the current period; you keep using nouz until that period ends. Everything works normally:

  • You can still log revenue, expenses, all the rest.
  • Statistics, P&L exports, all features stay live.
  • You can reactivate (un-cancel) any time before the period ends — no fee.

03 What happens at period end

When the billing period ends:

  • Stripe stops billing you. No charge for the next period.
  • Your account enters a deactivated state. You can't log in normally.
  • Your data is preserved for 30 days. See Reactivating after cancel for the recovery path.
  • After 30 days, data is permanently deleted.

04 If you change your mind

Export before the deadline. If you might want your data later, export it before the 30-day deletion. After that, we can't recover it.

Two windows to come back: before the billing period ends (one click in Settings to undo the cancel), or during the 30-day grace after period end (visit /account/reactivate). After the grace period, the data is gone and you'd be signing up fresh.

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Still stuck? Email support@nouz.co — a founder replies, usually the same business day.