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- What do you track about me in the app?
Account and security Answer 21 of 22 Updated
What do you track about me in the app?
Page views are counted by Vercel Web Analytics, on the website and in the app. It uses no cookies and records nothing that says who you are.
nouz itself also counts, for each signed-in person and each day, which areas of the app were opened, like the P&L or Costs, and at what times. While a nouz tab is in front, it tells our server once a minute that it is still open. With them nouz notes the store you are looking at, whether you use a phone or a computer, and whether a visit came from the Shopify admin, from nouz.co or from elsewhere. The people at nouz who look after customers see these counts, so they can help you set up and notice when someone gets stuck. No figure, nothing you type and no click is recorded. To stop the counting, write to support@nouz.co, and we also delete the record that shows you as active.
There are no session recordings and no cookie banner. The only cookies nouz sets are the ones it needs to work: they keep you signed in, secure a connection or a password reset, and remember the choices you make in the app.
Error reports are always on, because a crash nobody hears about stays broken. They carry technical details, not your data. The full details, with every processor and how long each keeps what, are in the privacy policy, which we keep current.
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