How do I add or change a shipping zone?

Open Logistics and click Shipping. Each zone is a row of the price grid. Click a zone's name to change it, or click Add zone above the grid for a new one. A dialog opens, called Edit zone or Add a zone.

Type a Zone name, like Benelux. Under Countries, search for a country and tick it, or add a whole region with one click, like European Union. Countries your orders went to come first. Clear all empties the list. A country sits in one zone only. A country that is already in another zone shows that zone's name beside it. Pick it here, and it moves to this zone when you save.

A line like Row 2 of 5 says where the zone sits in the list, and Move up and Move down change it. The first zone also prices orders that arrive without a country. A new zone made only of countries from one other zone starts with that zone's prices. If its countries come from several zones, the dialog warns you that your saved prices have no price for it yet.

Click Save zone, or Add zone for a new one. The change waits in the grid until you click Save at the top, and zones and prices are saved together. Zones have no dates, so a change applies to past orders too. While you look at an older version in Price history, zones are locked. Delete zone removes a zone, and its countries then fall to the catch-all zone, which can never be deleted. Discard brings a deleted zone back until you save.