How do I fill in a shipping rate card?

A rate card is your carrier's price list per parcel. It has one column per shipping zone, and one row per weight or size bracket. On the Logistics page, click Add rule, choose Shipping rate card, and give it a name like DHL Paket.

Under Rates by zone and weight, choose Price by: Weight or Size. On a weight card, each row has an Up to limit in kilograms. A parcel takes the first row its weight fits into. The last row, over, takes every heavier parcel. Click Add weight bracket for more rows. An example: up to 2 kg costs €4,90 in the DE column, so a 1,4 kg parcel to Germany costs €4,90.

On a size card, the rows count packaging sizes instead, and each row can have a name, like Letterbox. A parcel's size is the packaging sizes of everything in it, added up. Switching between weight and size clears your rows, so nouz asks first.

An empty cell is skipped: the parcel takes the next price down that column. Type 0,00 where shipping really costs you nothing. A column with no price at all shows No rate, and its parcels are flagged, never shipped for free. A parcel with an unknown weight or size takes the last price in its column.

Each zone is a column, and the catch-all zone is one of them. Click a column header to change a zone, or click Add zone for a new one. Every row but the last needs a limit above 0, and no two rows can share a limit. To compare carriers, read about negotiating a rate card.