How do I cancel?

Use Cancel plan in nouz, under Settings and then Billing. You can do it at any time. A box asks you to confirm, and then Shopify charges nothing more. The plan ends at the end of the current billing period. If you cancel during the trial, it ends on the last day of the trial, and you pay nothing at all.

Until that day nouz keeps working, your store stays connected and your data stays. There is no notice period and no fee. Nobody calls you to talk you out of it. Only the owner can cancel.

Uninstalling nouz from your Shopify admin cancels the plan too, but it goes further. It disconnects your store. 48 hours later, Shopify asks us to delete the orders and figures synced from it. Your cost rules and product catalogue stay. If you go that way, take the full account export first. It is on every plan.

Direct customers billed in euro cancel in Settings, Billing as well. They keep access until the end of the period they paid for. They can resume before it ends, or restart after it.