How do I search the help centre inside nouz?

Open Support at the bottom of the sidebar, and type in the search box at the top. Answers appear under the box as you type. You need at least two letters. On the Support page, the / key jumps straight into the box.

Every word you type must appear in an answer, so short searches work best. Try a word you see on screen, like refund, VAT or Outbound per order. Under the box, Try offers a few searches to start with. Use the arrow keys to move through the answers, and Enter to open one.

An answer opens in a panel on the right, with its topic and reading time. At the bottom, Did this answer it? asks for a quick yes or no. Click No, write to us, and the message form opens with your question already filled in. Open in the help centre shows the same answer on nouz.co.

Under the search, Browse by topic lists every topic and how many answers it has. Click a topic to see all its questions. The last tile, The whole help centre, opens nouz.co/help in a new tab. If nothing fits, click Not it? Ask us under the results, or use one of the other ways to reach us.