Getting started Answer 20 of 20 Updated

How do I contact nouz support?

Open Support at the bottom of the sidebar. Under Talk to us there are three ways to reach a person on our team.

Send a message is the main way. You tell us what you see, and we reply by email within one business day. On Pro and Scale, your messages have priority. Book a call gives you a 30-minute video call with your account manager. Calls come with Pro and Scale. Email us shows our address, support@nouz.co, with a Copy address button.

Every message is read by a person who knows how your numbers are built. Calls already booked are listed under the three ways, with a way to cancel them. On Base, the call card shows a Compare plans button instead.

Before you write, try the search at the top of the Support page. Many questions already have an answer there, and it is the fastest way.

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More in Getting started

All 20 questions
  1. 16 What do History from and Last synced mean?
  2. 17 How do I switch between stores?
  3. 18 How do I search the help centre inside nouz?
  4. 19 How do I send a message to support?
  5. 20 How do I contact nouz support? You are reading this

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