Syncing and data Answer 24 of 26 Updated

Why does a page say Updating the numbers?

Because nouz is working a change into your numbers. Until it is done, the page keeps showing the numbers from before the change. You never see a mix: first the old numbers, then the new ones.

Many things start this work. A cost you save, change, backdate or delete. A shipping zone, a weight or a packaging size. Marketing spend you enter on the Overhead page. A sync that brought changed orders or ad spend. A new timezone for your store. Or a nouz update that changes how a number is calculated. Each one updates only the days it touches.

On the P&L, the Overview and Insights, a note sits above the numbers. It says Updating the numbers, and “Your P&L is being updated with the latest changes. This page updates itself when it is done.” When the work is finished, the page refreshes by itself. The note turns green and says Numbers updated, then folds away after a few seconds.

The cost pages show no note. When you save a cost there, the page simply refreshes itself once the new numbers are ready. After a Sync now on the Overview, the button waits for this work itself, as its last step.

If the work takes unusually long, the note says Still updating the numbers, and “This is taking longer than usual. Reload the page to try again.” Reloading is always safe. No change is lost.

Some Insights tabs are built from your whole history: Returns, Customers, LTV, COGS, Overhead and Inventory. So is a range that covers all of it. After midnight until the night sync, and for a minute after a Sync now, such a tab opens at once with its last finished version. A small clock chip says when those numbers are from. From 05:40 means today at 05:40, and From yesterday means yesterday's numbers. The new ones swap in by themselves, usually within a minute. The chip then shows when they arrived, such as From 06:14.

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More in Syncing and data

All 26 questions
  1. 22 How do I delete one store's synced data?
  2. 23 Yesterday's number changed. Why?
  3. 24 Why does a page say Updating the numbers? You are reading this
  4. 25 What happens to orders placed in another currency?
  5. 26 Why does traffic or conversion rate show as unavailable?

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