Syncing and data Answer 21 of 26 Updated

What does nouz deliberately not read?

nouz never reads your customers' names, addresses, email addresses or phone numbers. Orders are stored with Shopify's own customer ID, a code with no name in it. That code is enough to tell a new customer from a returning one.

From the shipping address, nouz keeps one thing: the destination country. It needs the country to price shipping and packaging EPR, the packaging fee some countries charge. It reads nothing from your shop's pages either. There is no tracking pixel, no script in your theme and no browsing data.

Store traffic, where Shopify allows it, comes from Shopify's own reports. It arrives as a count of visits per day, nothing more.

Less data means less to protect, and no line of a profit statement needs to know who bought the shirt. The same goes for your ad accounts: nouz reads what you spent, and nothing about who saw your ads. Every permission nouz asks Shopify for is read-only.

You can see the full list in the Shopify panel, under What nouz can read. The privacy policy says what is kept and for how long. The account's owner can also delete a store's synced data at any time.

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All 26 questions
  1. 19 Why does a long backfill take a while?
  2. 20 Why does nouz ask for access to all orders?
  3. 21 What does nouz deliberately not read? You are reading this
  4. 22 How do I delete one store's synced data?
  5. 23 Yesterday's number changed. Why?

See what your store really kept yesterday.

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