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- I have forgotten my password. What now?
Account and security Answer 11 of 21 Updated
I have forgotten my password. What now?
Click Forgot password? on the login page. Type the email you signed up with, and click Send reset link. We email you a link. The link signs you in and opens a page called Set a new password. Type your new password and click Save password. The old one stops working at once.
Each link works once, and for one hour. If the email has been waiting a while, ask for a new one. If it does not arrive within a few minutes, look in your spam folder. Password emails are the ones spam filters trust least.
Already signed in? Open Settings, then Profile, and click Send reset link next to Password. If you can no longer reach your email address, write to support from any address. We will find a safe way to get you back in. We never simply trust whoever is asking.
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