How do I delete my account?

Write to support@nouz.co from the address you sign in with. We then delete your account and everything in it within 30 days, as the GDPR requires. The GDPR is the EU's data protection law. There is no button in the app for deleting the whole account yet.

To remove one store's data yourself, use Delete store data in Settings, under Store. Only the account's owner can do it. It deletes the store's synced orders, refunds, payments, daily figures and exports. Your cost rules, your product catalogue with its costs and your ad spend stay. So if you connect again later, your own work is still there.

Take the full account export first if you want a copy. It is included on every plan and holds all of your store's data. Invoices are kept for the seven years Austrian tax law asks for. That duty outlives the account. Nothing else does.